Frequently Asked Questions
How do I download one of your eBooks/Apps?
Take your electronic device and attach it to your computer via a USB Port. Go to our App or EBook section, select the Book you want to purchase, and click "Buy Now". This will automatically take you to the payment page. Once you have paid, it will be automatically downloaded to your library and ready for you to read.
What does interactive mean?
With regards to our books, the word "interactive" means incorporating the use of sound, sight, and touch through technology to enhance the learning process. The user can interact with the story by touching the screen.
How can I contact you?
E-mail us at consumerrelations@LucaLashes.com
Do you have a mailing address?
Luca Lashes LLC
PO BOX 497
Ingleside, IL 60041
Do you have a refund policy?
Yes, we do have a Refund Policy. Please see our Refund Policy under our Terms and Conditions link.
How can I be removed from you e-mail list?
If a visitor has previously provided us with access to their e-mail address, and then later decides to remove this access, please follow the instructions to unsubscribe contained at the end of the e-mail a visitor receives from Luca Lashes LLC. Every attempt will be made to fulfill a visitor's request as soon as possible.